Frequently Asked Questions
Will FIXD Work With My Car?
FIXD works with all gas-powered cars built after 1996. FIXD also works with all gas-powered trucks that were purchased in the US, and have a GVWR (gross vehicle weight) under 14,500 lbs.
FIXD does NOT work with diesel powered vehicles or electric powered vehicles at this time.
Where is the OBD port in my car?
In the vast majority of cars, it is on the driver side under the dashboard, just above the pedals.
You can typically find the OBD port in one of these locations:
Can I leave FIXD in my car all the time?
You can leave the sensor plugged in all the time, as it uses very little power when not communicating with the app. If you leave your car sitting for more than 3 weeks, we recommend that you remove the sensor.
How Does FIXD Connect To My Phone?
FIXD syncs data wirelessly and automatically to your smartphone through bluetooth when in your vehicle.
My family has vehicles all over the country. Do I have to be near a vehicle to use FIXD?
As long as there is a person with the car running the FIXD App, you can see the status and details of that car through our Multi-Vehicle Control feature.
Will the sensor interfere with other Bluetooth devices in my car?
No, your smartphone will allow you to pair and communicate with multiple Bluetooth receivers at one time.
Does FIXD Work With Windows Phones?
There currently is no plan for Windows Phone, but if you contact us, we will keep you updated.
Does The FIXD Device Need To Be Charged?
No. The FIXD device uses vehicle energy to stay charged and uses at a low-energy mode, so it won’t drain your battery.
Is There A Money-Back Guarantee?
Yes. Every device sold comes with a 30-Day Money Back Guarantee.
Is There A Warranty?
Yes. Every device sold comes with 1 year limited warranty.